ProCareChildren

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Privacy Policy

Last updated: [30/12/2025]

This Privacy Policy explains how ProCare Children Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you use our website.

By accessing or using this Website, you confirm that you have read, understood, and agreed to this Privacy Policy.

  1. Who We Are

Company Name: ProCare Children Ltd
Registered Address:
129 Marston Road
Stafford
ST16 3BS
United Kingdom

Email: info@procarechildren.co.uk

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

  1. Scope of This Policy

This Privacy Policy applies only to:

  • Use of this website
  • Communications submitted via the website
  • Information collected digitally through this site

It does not apply to:

  • Information collected offline
  • Data processed under statutory safeguarding obligations
  • Information held within internal care, HR, or regulatory systems
  1. Information We Collect

3.1 Information You Provide

We may collect:

  • Name
  • Email address
  • Information submitted via contact forms
  • Any voluntary correspondence you send us

3.2 Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system
  • Pages visited and time spent on site
  • Date and time of access

This data is collected using cookies and server logs.

  1. How We Use Your Information

We use personal data strictly for:

  • Responding to enquiries
  • Communicating with you
  • Operating and improving our website
  • Maintaining security and preventing misuse
  • Legal, regulatory, and safeguarding obligations

We do not sell, rent, or trade personal data.

  1. Lawful Basis for Processing

We process data under one or more of the following lawful bases:

  • Consent – where you contact us voluntarily
  • Legitimate interests – to operate and protect our website
  • Legal obligation – where required by law
  • Public task – where safeguarding obligations apply
  1. Data Security & Breach Protection

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting environments
  • Access controls
  • Data minimisation
  • Monitoring for unauthorised access
  • Staff confidentiality obligations

However, no system can ever be guaranteed to be 100% secure.

Limitation of Liability for Breaches

To the fullest extent permitted by law:

  • We do not guarantee that the Website or its servers will be free from cyberattacks, viruses, or unauthorised access
  • We are not liable for losses resulting from events beyond our reasonable control, including hacking, data interception, or system failure
  • We are not responsible for breaches occurring within third-party systems beyond our control

Where legally required, we will notify the Information Commissioner’s Office (ICO) and affected individuals in accordance with UK GDPR.

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purpose it was collected for
  • Meet legal or regulatory requirements
  • Protect our legal interests

Data is securely deleted or anonymised when no longer required.

  1. Sharing of Information

We may share personal data only where:

  • Required by law or regulatory authorities
  • Necessary to protect legal rights or safety
  • Required by professional advisers or IT providers
  • You have provided explicit consent

All third parties are required to handle data securely and lawfully.

  1. Third-Party Services and Links

This Website may contain links to third-party websites.

We:

  • Do not control their content
  • Are not responsible for their privacy practices
  • Accept no liability for their actions or data handling

You access third-party sites at your own risk.

  1. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the ICO

Requests can be made to:
📧 info@procarechildren.co.uk

  1. Children’s Data

This Website is not intended for use by children.

Any data relating to children in our care is:

  • Processed lawfully
  • Handled confidentially
  • Managed under safeguarding legislation
  • Not collected through this Website
  1. Limitation of Liability

To the fullest extent permitted by law:

  • We exclude all liability for loss or damage arising from use of this Website
  • We are not responsible for reliance on information provided
  • We are not liable for business interruption, data loss, or indirect loss
  • Use of this Website is entirely at your own risk

Nothing in this policy excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot legally be excluded
  1. Changes to This Privacy Policy

We may update this Privacy Policy at any time without notice.

The latest version will always be published on this page. Continued use of the Website constitutes acceptance of the updated policy.

  1. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:

ProCare Children Ltd
📍 129 Marston Road, Stafford, ST16 3BS
📧 info@procarechildren.co.uk